In many organizations, teams face a subtle but dangerous behavior known as product development chicken. This occurs when individuals delay communicating problems or risks, hoping that someone else’s issue will surface first. Instead of addressing challenges early, teams wait until the project is already in trouble. The result is predictable: missed deadlines, increased costs, and […]

The Business Cost of Inadequate Testing and Verification Inadequate Testing Priorities: The Hidden Business Risk in Product Development In product development, testing and verification are often praised in principle but underfunded in practice. Organizations regularly declare quality as a core value, yet budget allocations and schedule pressures reveal a different reality.  I am grateful to […]

Welcome to the Project Management Failure Olympics Ah, project management failure, the unsung art form of modern enterprise! Anyone can deliver a project successfully—boring. But to craft a truly magnificent fiasco? That takes vision, overconfidence, and a Gantt chart that looks like spaghetti. The goal isn’t to finish the project. No, it’s to appear incredibly busy while chaos spreads […]

The ROI Trap in Equipment Maintenance Decisions It is cool when I hear engineers early in their career chat with me about their engineering, both design and manufacturing. about, well, I want to say face-palm moments.  One such example is when executives often ask for ROI on equipment maintenance numbers, even though the line has long […]

The Growing Myth of OTA Quick Fixes The automotive industry loves the promise of OTA software updates. The idea that misbehavior in the field can be “fixed remotely” has become part of both product strategy and marketing. Industry voices often proclaim, “If something goes wrong, we’ll just push an update.” Yet, rising software-related recalls and increasing regulatory scrutiny tell a […]

When the Schedule Is “Managed” but Still Sinking Not everything can be turned into a process—especially in product development, where discovery and uncertainty are unavoidable. But there is a dangerous gap between acknowledging uncertainty and pretending it is under control. The image illustrates a familiar scenario: a project manager confidently “monitoring and controlling” while the […]

By: Jon M Quigley When Process Helps—and When It Can’t We are a big fan of Aircraft Disasters on the Smithsonian Channel  (at least that is where we watch it).  This often appears in our written materials, including the occasional blog post.  This post origins from the season 4 episode 7, “Catastrophe at O’Hare” as well […]

Problems Are Symptoms of Unmanaged Risk  by Jon M Quigley This post is in response to an article on LinkedIn from Habib ur Rehman on blaming operator mistake as the root cause, and operator training as corrective action. This article is very timely, as I have been involved in consulting work where this situation was […]

Openness Builds Stronger Cultures In the past few weeks, I’ve been reflecting on a pattern that appears across high-performing, logic-driven organizations: brilliant teams slowly losing momentum because the fight to be proper overshadows the desire to understand. Then I saw this LinkedIn article, which is the genesis of this article. I have worked on teams […]

The genesis of this post is from a LinkedIn post: Common wisdom in manufacturing often holds that replicating the systems of successful giants, like Toyota, is the path to profitability. Yet, as the original post points out, many organizations meticulously follow the playbook—implementing 5S, 5-Why, and visual management—only to fail in the market.  We have […]