So how do we ensure we get meaningful requirements? We have a number of ways to understand our objective and learning about the Interviews customer clinics Simulation Digital mock ups Prototype physical mock ups Instrumentation Other information gathering (standards, regulations, etc.) We start with interviews of customers, stakeholders and project sponsors. Interviews also include customer […]
Requirements are fundamental to project success as the scope definition. Additionally, there are dependencies that impact the ability to produce suitable requirements. A few of those things are: Well defined scope of the work Sponsor and customer involvement Capability of the requirements authors Prioritized functions or abilities The needs or objectives of the customers or […]
We have been contemplating the ways we have seen employees respond to the consequences of a decision and the imminent resulting risk. We have noted these responses and know that there are at least two categories of response, Road Sign or Ambulance. Road sign people focus on moving the organization to a better place by […]
“Scaffolding” is a term often used in education, but in our experience, rarely followed to a significant extent. Scaffolding allows us to grow a student in capability by starting easily and providing progressively more intricate and involved exercises. This approach actualizes Lev Vygotsky’s concept of the zone of proximal development. When training clients, we must […]
Consider a rather large project that like so many projects had some difficulties. The project team had a major component (subsystem) delivered from a supplier. The supplier has one set of processes and the customer organization another. This supplier delivers multiple versions of this major subsystem. The customer integrates this subsystem into the larger system […]
Failure to train employees is a failure to invest in our own companies. In one case, we saw an incredible decline in unplanned production line downtime when we started teaching the technicians how to do their jobs—what a concept! If we are afraid our investment will move on to the next company after we have […]
Teams must grow; teams cannot be simply appointed and anointed. We may have a designated group that evolves into a team, but this emergent phenomenon takes time. It takes time to discover the strengths and weakness if each member of the group, understanding that ultimately transforms into trust, the backbone value/concept for any successful team. […]
Many raindrops make an ocean. We have seen a divisional vice-president sneer at a small cost reduction and tell us it was not Six Sigma material. We didn’t care, because permitting small cost reductions makes the practice part of the culture while still adding benefits to the firm. We have already shown in another blog […]
Creating a separate software test group has pluses and minuses. At a minimum, we may have more to manage. Some of the minuses are a product of human nature. When we know our work will be inspected, we will often assume the inspector will catch issues and we pay less attention to the issue ourselves. […]
The Pareto chart (not to be directly confused with the Pareto probability distribution function) is a simple approach to revealing significance in data. Before we plot our chart, we need to complete some initial work: Gather the data in a natural format (count, floating point [decimal], dollars, etc.) Sort the data from high to low […]