Brainstorming as neologism began with Alex Osborn of the advertising agency BBDO in 1942. His primary concern was creative thinking. In general, classical brainstorming generally follows this pattern: Gather a group of people Decide on a duration and quantity of ideas desired Solicit ideas from group members No editing, snide comments, or insults Collect ideas […]
The real kaizen is all about the 10,000 things. Maasaki Imai’s description of relentless, creeping quality improvement is apt. It also fits with the comprehensive philosophy of total quality management (TQM). We say “real” kaizen because we have so-called kaizen events that have nothing to do with inexorable cultural change and a whole to do […]
Project managers need to be able to assess product quickly with an intelligible set of quality metrics. In general, we recommend paired metrics; for example, in software development we can look at lines of code versus errors per line to keep both metrics “honest.” In the automotive world we like to see Cpk, which is […]
To reduce the chances of going too far down the wrong road, we qualify our projects with some sort of business analysis, for example internal rate of return or return on investment or some other fiduciary measurement. If we are working from a staged-gate project management system, we will relentlessly review our project condition against […]
The term “10,000 things” originates in the Far East and generally connotes the idea of many things. It is not a synonym for “everything.” Regardless, the 10,000 things are what we must consider when we go about making long-lasting change. We frequently see books and other media that promise “transformation,” but we know speedy transformation […]
Many organizations struggle with the development of risk response plans. Often they ignore this important step altogether. The reasons for this are numerous, but mostly involve the desire to avoid tying up scarce project resources in the development of a plan the project hopes to never use. So why don’t organizations out-source this effort? The […]
One of the ways to reduce our risk is to outsource. If we do not have the requisite knowledge or available talent readily available, we can chose to outsource to organizations with this expertise or volume of talent. Outsourcing can improve our chances of success in this regard. We also have recourse should the outsourced […]
The longer a project is active, the more likely there will be interference with the other projects the organization undertakes. We believe this is one of the attractions of scrum or the other agile project management methods, which are designed to offset the fallacious multitasking approaches. In these agile models, we find the project team […]
To highlight one more time how we often do ourselves more harm than good, we will have one more short case of how we can make an already risky situation even worse. Consider the vehicle manufacturer that is working a project to meet a new and more stringent pollution emissions regulatory target from the government. […]
Several quality tools can help to evoke the risks that may be associated with your project. One such tool usually associated with cause and effect is the Ishikawa diagram. We can use this tool to explore risks as well. We will explore what happens (cause) and how it will impact (affect) our project and product. […]