“Scaffolding” is a term often used in education, but in our experience, rarely followed to a significant extent. Scaffolding allows us to grow a student in capability by starting easily and providing progressively more intricate and involved exercises. This approach actualizes Lev Vygotsky’s concept of the zone of proximal development. When training clients, we must […]
Failure to train employees is a failure to invest in our own companies. In one case, we saw an incredible decline in unplanned production line downtime when we started teaching the technicians how to do their jobs—what a concept! If we are afraid our investment will move on to the next company after we have […]
We have seen the word “layoff” used during a reduction in force. A reduction in force is a mass firing, often engendered by management ineptitude but sometimes driven by market forces. A layoff occurs when we temporarily dismiss an employee, but we provide preferential treatment for them when the market bounces back. Even with the […]
Teams must grow; teams cannot be simply appointed and anointed. We may have a designated group that evolves into a team, but this emergent phenomenon takes time. It takes time to discover the strengths and weakness if each member of the group, understanding that ultimately transforms into trust, the backbone value/concept for any successful team. […]
Occasionally, we are put in the position of removing an employee; that is, we must fire them. In many cases, we will not have enough documentation to validate the ineptitude of such an employee. Furthermore, we may not have a standard algorithm (procedure) to follow when removing this individual. Many companies add the impediment of […]
We have never seen a meaningful employee evaluation system. The abominations are generally designed as a tool to assess the performance of the employee with respect to corporate goals. When they present the illusion of quantification, the values are really qualitative and they will inflate over time as people are ‘soft’ about providing ‘real’ assessment. […]