Teams must grow; teams cannot be simply appointed and anointed. We may have a designated group that evolves into a team, but this emergent phenomenon takes time. It takes time to discover the strengths and weakness if each member of the group, understanding that ultimately transforms into trust, the backbone value/concept for any successful team. […]
We have never seen a meaningful employee evaluation system. The abominations are generally designed as a tool to assess the performance of the employee with respect to corporate goals. When they present the illusion of quantification, the values are really qualitative and they will inflate over time as people are ‘soft’ about providing ‘real’ assessment. […]
Ideally, the human resources function or department represents the employee to management and management to the employee. Sadly, in our experience, most human resources people are inclined to support the individuals who sign their paycheck and the employees are left swinging in the breeze. It is no wonder that employees will gravitate towards collective bargaining […]
Many raindrops make an ocean. We have seen a divisional vice-president sneer at a small cost reduction and tell us it was not Six Sigma material. We didn’t care, because permitting small cost reductions makes the practice part of the culture while still adding benefits to the firm. We have already shown in another blog […]
People in education often like to implement “programs.” In fact, we call this syndrome “program-itis” because it leads to inflammation of the budget. As with many corporation, we see people who want to improve a situation decide to follow “best practices” without verifying that these are, in fact, best practices. They can only be best […]
The Pareto chart (not to be directly confused with the Pareto probability distribution function) is a simple approach to revealing significance in data. Before we plot our chart, we need to complete some initial work: Gather the data in a natural format (count, floating point [decimal], dollars, etc.) Sort the data from high to low […]
Risks can have origins in communications and are not the sole province of the stakeholders and sponsors of the project. Sometimes the organization damages itself via the structure. We are all familiar with the functional organization, often referred to as a line organization or stove pipe organization in which we group the company by discipline. […]
Brainstorming as neologism began with Alex Osborn of the advertising agency BBDO in 1942. His primary concern was creative thinking. In general, classical brainstorming generally follows this pattern: Gather a group of people Decide on a duration and quantity of ideas desired Solicit ideas from group members No editing, snide comments, or insults Collect ideas […]
The term “10,000 things” originates in the Far East and generally connotes the idea of many things. It is not a synonym for “everything.” Regardless, the 10,000 things are what we must consider when we go about making long-lasting change. We frequently see books and other media that promise “transformation,” but we know speedy transformation […]
We can use value analysis and value engineering techniques to improve our product cost structure and ultimately our value proposition. The analysis phase of this activity is called value analysis. The design phase of this activity is called value engineering. We are a bit constrained during these activities since as we have a product already […]