The Art of Project Management: Mastering the Subtle Science of Guaranteed Failure

Welcome to the Project Management Failure Olympics

Ah, project management failure, the unsung art form of modern enterprise! Anyone can deliver a project successfully—boring. But to craft a truly magnificent fiasco? That takes vision, overconfidence, and a Gantt chart that looks like spaghetti.

The goal isn’t to finish the project. No, it’s to appear incredibly busy while chaos spreads like confetti in the background. Well, to be fair, I think some people would like the project to conclude successfully, but the competing focuses have not been effectively resolved, or the project is starved of the appropriate talent and rational scheduling.  We end up relying on HOPE.  Or perhaps an ad hoc approach to executing to meet the organization’s objectives.  This is not to suggest that a rigid plan is required, but there must be a rational connection between the project plans and the talent.

Planning Without Purpose – The Secret Weapon

The first rule of project management failure: plan everything meticulously… except the parts that matter. Spend weeks color-coding your timeline in Microsoft Project. The more time you spend aligning cell borders, the less you’ll have to explain actual progress. This reminds me of the quote below:

The Plan is Nothing, Planning is Everything
~Dwight D. Eisenhower

And please, keep your team far away from planning sessions. Their “facts” and “field experience” only complicate things.  This often looks like the project manager staying in their office rather than MBWA (Management by Walking Around).  Another failure mode is to knee-jerk shoot the messenger, or create an environment where the team members do not believe it is part of their responsibility to report potential (risk) events and opportunities.

If you wait for people to come to you, you’ll only get small problems. You must go and find them.
~Edwards Deming

Communication Avoidance: A Manager’s Best Friend

Nothing fuels project management failure like a total communication blackout. Make sure every team works in isolation, each in their own brilliance. When problems arise, simply assume telepathy will prevail.  It is not as if this communication blackout is by design; rather, it arises from distractions or a lack of prioritization.

If someone dares to call you, don’t answer—it might be your customer, heaven forbid. Redirect all questions to the “analyst,” preferably one who already has a migraine. Rather than steer into what may be trauma, in an attempt to “nip it in the bud” (thank you, Barney Fife), defer until there are no proactive actions possible left to take.

Appearances Over Action – Dress for Distress

Forget stakeholder buy-in; invest in expensive suits. Confidence and cufflinks outrank competence every time. If you look good in the meeting, no one will notice the flaming wreckage behind you.  Our organization’s culture will influence the team members’ ability to report accurately. We have worked in organizations that did not like to receive “bad news,” compelling the project team members to sugarcoat everything that might be perceived as negative or risky.  There is a balance between the wording of status to make the need for action clear. Watering down the difficulties will also reduce the compelling need to take some action, including from the executives.

Collaboration (Optional, but Mostly Dangerous)

To “enhance communication,” gather everyone in an open office space. Let random overheard conversations replace structured processes. After all, overhearing half a conversation is nearly the same as a project plan… right?  We are not fans of a standing, obligatory meeting, but there is a need for continuous communication, some of which is organic.  Whether you are managing the project using conventional approaches, Agile, or Scrum, skipping the daily stand-up can be highly beneficial.  If you grew up when I did, you may have experienced “the telephone game“.

Final Thoughts from the Trenches

If all else fails—and it certainly will—you can always claim “lessons learned” and move to the next project. After all, failure is just “an agile pivot” waiting for a PowerPoint deck.

So raise your coffee mugs high, dear managers of mayhem, and celebrate the noble art of project management failure. It’s not every day you get to crash and burn with such elegance.

 

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Post by Jon Quigley