The Growing Myth of OTA Quick Fixes The automotive industry loves the promise of OTA software updates. The idea that misbehavior in the field can be “fixed remotely” has become part of both product strategy and marketing. Industry voices often proclaim, “If something goes wrong, we’ll just push an update.” Yet, rising software-related recalls and increasing regulatory scrutiny tell a […]
What Is IATF 16949 Standard? The IATF 16949 standard is the global benchmark for automotive quality management systems, built on ISO 9001 and tailored to the automotive supply chain. It defines how organizations design, develop, produce, install, and service automotive products while continually improving, preventing defects, and reducing variation and waste. Standards often get a […]
When the Margin Is Unknown, Control Becomes Reaction Not everything can be turned into a process. This is especially true in early product development, where learning, discovery, and iteration dominate. However, when ambiguity persists beyond its appropriate stage—especially around dimensions, tolerances, and margins—organizations unintentionally transfer risk downstream. The image illustrates a simple truth: when the […]
Problems Are Symptoms of Unmanaged Risk by Jon M Quigley This post is in response to an article on LinkedIn from Habib ur Rehman on blaming operator mistake as the root cause, and operator training as corrective action. This article is very timely, as I have been involved in consulting work where this situation was […]
Factory Acceptance Test (FAT) and Site Acceptance Testing (SAT) Overview In product development, acceptance testing is a cornerstone of predictable, high-quality system deployment. As one of the authors of Configuration Management Theory and Practice, Testing of Complex and Embedded Systems, and multiple industry articles, I often emphasize that product and system verification must validate performance across both controlled […]
Openness Builds Stronger Cultures In the past few weeks, I’ve been reflecting on a pattern that appears across high-performing, logic-driven organizations: brilliant teams slowly losing momentum because the fight to be proper overshadows the desire to understand. Then I saw this LinkedIn article, which is the genesis of this article. I have worked on teams […]
The PPAP Process Flow The PPAP process flow (Production Part Approval Process) is a cornerstone of modern manufacturing quality systems, particularly in automotive and industrial sectors. It ensures that every part delivered meets customer expectations by validating that the production process can consistently produce conforming components. PPAP is part of the Advanced Product Quality Planning […]
Jon M Quigley The Benefits of Swim Lane Process Flows for Engineering, Manufacturing, and Procurement Swim lane process flow benefits in product development. Product development is a complex journey that involves multiple teams and departments, including engineering, manufacturing, and procurement. This requires coordination across the board, not optimization of a single department, but balancing the […]
Jon M Quigley Change is inevitable, including in the manufacturing industry. Whether it’s for cost reduction, supplier updates, design improvements, or compliance requirements, moving from one version of components on a manufacturing line to another is a critical process that must be carefully controlled to protect product quality and continuity. The process begins with the Engineering Change […]
By Jon M Quigley This post is to pile on to a post by Robert Fey on LinkedIn. Below is a brief brainstorm of issues that can arise in product development and testing, resulting in poor outcomes. Your thoughts are welcome. Here is a list of common failures in the context of software verification work […]