What happens to the organization's culture when we routinely reward Herculean efforts that save the day rather than developing strategies that may provide more of a work life balance and improved probability for success? What happens to those that perform this "firefighter" work, and those that do not?

  • What signal does this send to our employees?
  • What if anything does this do for the rest of the team?
  • For those that are the ones who frequently must pull the fat from the fire?
  • What about those projects they go off without problems where there is no need for a firefighter?
  • Do those employees feel valued when no fuss is made because decisions taken were good guesses or well calculated and effective?
  • How does this influence our organization's culture?