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What is the cost of Saving The Day
What happens to the organization's culture when we routinely reward Herculean efforts that save the day rather than developing strategies that may provide more of a work life balance and improved probability for success? What happens to those that perform this "firefighter" work, and those that do not?
- What signal does this send to our employees?
- What if anything does this do for the rest of the team?
- For those that are the ones who frequently must pull the fat from the fire?
- What about those projects they go off without problems where there is no need for a firefighter?
- Do those employees feel valued when no fuss is made because decisions taken were good guesses or well calculated and effective?
- How does this influence our organization's culture?
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